FAQ's
current task column.Create a new card within Trello, add your brief, project needs and any brand assets then once ready place it in the Please remember we can only focus on 1 current task at a time and aim to turn this around within a 3 day window.
How do I pause or cancel? You can simply pause or cancel the service through our member area. If pausing mid-month you’ll be able to continue with the remaining time you have automatically. We’ll be sad to see you go but understand if you no longer require our design needs, to cancel jump into the member area and update your status.
You can simply pause or cancel the service through our member area. If pausing mid-month you’ll be able to continue with the remaining time you have automatically. We’ll be sad to see you go but understand if you no longer require our design needs, to cancel jump into the member area and update your status.
You can manage your design subscription through the member area, you’ll find a Trello card named Subscription with the link and status.
Our service is perfect for agencies, build up your backlog and we’ll action through them. We are your client first, all communication is to be kept direct and within Trello. We only allow your team to create tasks, this keeps things simple and streamlined. You can share and output the designs however you feel.
With our design subscription service you can have a single active request but unlimited tasks that need doing. Fill up your backlog and add them to the current task when ready
We kick off with a UX workshop, we offer 4 of these a month within the subscription plan. Within the UX Workshop we uncover the business goals, vision, user needs and mapping, draft sitemap and site structure providing a project roadmap to action. The project roadmap is broken down into separate tasks, for example information architecture, wireframe homepage, design homepage, running through all the core pages highlighted in the workshop. We’ll work through all these tasks until you have a full set and ready for development handover. Workshop > IA > Wireframe > Design > Handover
We use Miro and Google Hangouts for our live workshops. Octopus.do for information architecture, site map and structure. Figma, Adobe XD, Framer and Dora for wireframing, prototyping and visual design. Adobe suite for any further creative tasks, we’re also playing with Firefly bringing you AI capabilities without the need of buying and learning graphic software yourselves.